Legal Notices and Plan Documents

Please see below for notices related to your healthcare and benefits provided by Lochmueller Group.

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain 1-800-925-2272 https://account.meritain.com Prescription: TrueScripts 1-844-257-1955 https://www.truescripts.com/ Discount Prescription ElectRx 1-855-353-2879 info@electrx.com
Search for a medical provider

Visit http://www.aetna.com/docfind/custom/mymeritain/ and select "Open Choice® PPO"
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Healthcare Bluebook information

With Healthcare Bluebook you can find high-quality healthcare at a fair price. Click here to learn more.
24x7 Meritain Health Nurse Line

Click here to learn about the Meritain Health Nurse Line. Coping with health concerns can be time-consuming and complex. It can be hard to know where to look for trusted information and support. The 24x7 Nurse Line can give you peace of mind with: Immediate answers to your health questions any time, from anywhere – 24 hours a day! Trusted, physician-approved information to guide your healthcare decisions. When you call, a registered nurse can help you: Understand a wide range of symptoms. Determine if the Emergency Room, a doctor visit or self-care is right for your needs. Learn more about a diagnosis. Explore the risks, benefits and possible outcomes of treatment options. And much more! Please call 1-866-726-6529 to speak with a nurse.
Meritain mobile app

Get access to everything available on the Meritain website by downloading the app. Click here to learn more or watch the video below.
When would I need to file a claim form with my Meritain medical plan?

You may need to file a claim form if you receive medical services from a provider that is out-of-network or if the provider does not submit claims directly to Meritain on your behalf. This can occur when the provider is not part of the plan’s preferred network or when you pay for services upfront and seek reimbursement. Filing a claim ensures that you are reimbursed for eligible services under your medical plan.